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Remote Management Technical Support

Have you ever been frustrated with following instructions over the phone from a technical support agent you couldn't understand? It's slow, painful and most importantly it wastes your time. At Sunbowl Systems we have developed a system that allows us to do the work for you. It's as simple as downloading and running a single file.

This file connects to our office so there are no security holes created in your system. You give our tech support agents access to remotely and securely fix any problems you might be having.

How to do it

Step 1 Contact our office so and an agent can be standing by.
Step 2

Click Here To Start Session

Step 3 Click OK to the digital signing certificate.

How it works

After you download and run the program, your computer connects to "our server" and notifies an agent to begin the support session.

This is a
one time / one way
connection.


* click to enlarge *

After we disconnect, the software removes itself to leave no residual
trace on your computer.